{"product_id":"conflict-resolution","title":"Conflict Resolution","description":"\u003cp\u003eWhen it comes to resolving conflicts in the workplace, there are definitely right and wrong approaches. This course teaches the correct techniques to use by showing amusing examples of what not to do.\u003c\/p\u003e\n\u003cp\u003eWithin the training, the demonstrations show the importance of being mindful of others’ personal space as well as feelings. Trying to understand the other person’s problems is also a critical component of conflict resolution. Listening to each other and having a calm, timely discussion to resolve issues is the best course of action displayed in this training.\u003c\/p\u003e\n\u003cp\u003eUse this course to provide employees with an entertaining look at a sometimes-difficult subject to discuss and help them learn to resolve conflicts properly.\u003c\/p\u003e\n\u003cp\u003eThe course presents the following topical areas:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Loudest Person Wins!\u003c\/li\u003e\n\u003cli\u003eHere's A Few Things You Probably Shouldn't Say (Or Do)!\u003c\/li\u003e\n\u003cli\u003eThe Power Of The Angry Silence\u003c\/li\u003e\n\u003cli\u003eThe Closer You Get, The Less People Like You!\u003c\/li\u003e\n\u003cli\u003eThere's No Such Thing As Personal Space!\u003c\/li\u003e\n\u003cli\u003eHow Not To Deal With Other People's Problems\u003c\/li\u003e\n\u003cli\u003eWhat Did You Say?\u003c\/li\u003e\n\u003cli\u003eDon't Try To Understand People\u003c\/li\u003e\n\u003cli\u003eYou Are Never Wrong\u003c\/li\u003e\n\u003cli\u003eThree Scenarios, One Right Answer\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Mastery Technologies, Inc.","offers":[{"title":"English \/ DVD","offer_id":31628079562855,"sku":"4309-DVD-E","price":399.99,"currency_code":"INR","in_stock":true},{"title":"English \/ USB","offer_id":31628079595623,"sku":"4309-USB-E","price":424.94,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/7278\/9607\/products\/4309_9e35a611-c941-43f0-9247-68eaa45e76be.jpg?v=1576219216","url":"https:\/\/training-network-new-navigations.myshopify.com\/products\/conflict-resolution","provider":"training network new navigations","version":"1.0","type":"link"}