{"product_id":"perfecting-the-customer-experience","title":"Perfecting The Customer Experience","description":"\u003cp\u003eThe drive for convenience has changed in the past 30 years which means businesses must design and sell new products and services accordingly. Failing to create the customer experience relative to all customer interactions is one of the main reasons businesses today are struggling. This course shows learners how to win the hearts and minds of the people who keep a company in business — their customers.\u003c\/p\u003e\n\u003cp\u003eIn a comprehensive, humorous and straight forward manner, this course explains why customers behave the way they do and how organizations can more effectively meet their needs.\u003c\/p\u003e\n\u003cp\u003ePresent this course so all employees learn the effect of constant connection on customer behavior, the importance of marketing, and how smart businesses have learned to think smaller in order to grow.\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv class=\"descript\"\u003eThe course presents the following topical areas:\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eWhat Is The Customer Experience?\u003c\/li\u003e\n\u003cli\u003eThe Importance Of Convenience\u003c\/li\u003e\n\u003cli\u003eThink Small To Win Big\u003c\/li\u003e\n\u003cli\u003eThe Two Essential Ways To Market To Your Customers\u003c\/li\u003e\n\u003cli\u003eProviding Meaning To Your Customers\u003c\/li\u003e\n\u003cli\u003eThe Four Parts Of The Perfect Experience\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Mastery Technologies, Inc.","offers":[{"title":"English \/ DVD","offer_id":31628078350439,"sku":"4316-DVD-E","price":399.99,"currency_code":"INR","in_stock":true},{"title":"English \/ USB","offer_id":31628078383207,"sku":"4316-USB-E","price":424.94,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0274\/7278\/9607\/products\/4316_cfc528fb-2c32-49c2-b124-f35f74272413.jpg?v=1576219206","url":"https:\/\/training-network-new-navigations.myshopify.com\/products\/perfecting-the-customer-experience","provider":"training network new navigations","version":"1.0","type":"link"}